International Customs Duties & Taxes: What You Need to Know (For Non-U.S. Orders)

At Ninetynine Dreams, we strive to provide a seamless shopping experience for customers worldwide. However, we want to ensure that international customers are aware of potential customs duties, taxes, and fees that may apply when shipping outside the U.S.

What is DDU Shipping?

We ship all our international orders using DDU (Delivered Duty Unpaid) shipping. This means that the price you pay for the product does not include any customs duties, taxes, or import fees. These fees are assessed by your local customs authorities in countries outside the U.S. and must be paid upon delivery.

Customs Duties and Taxes

Each country has its own set of rules and regulations when it comes to importing goods. When your package arrives, customs authorities in your country may assess charges based on the value and nature of the products being shipped. These charges can include:

• Customs Duties: A percentage of the order value, set by your country’s customs office.
• Sales Tax: A tax imposed on goods being imported into your country.
• Handling Fees: Fees that some shipping carriers or customs offices may charge for processing your package.

How Are Customs Charges Determined?

Customs fees are determined by the local customs authorities in the destination country. The following factors may affect the amount of duty and taxes assessed:

• The value of the goods (as declared on the invoice)
• Product category (e.g., cosmetics, accessories, etc.)
• The country of origin
• Customs thresholds that vary by country

We cannot control or predict these fees, as they are regulated by the customs offices of your country.

What You Need to Do

When your order arrives, you will be contacted by your local courier or customs office if there are any duties, taxes, or fees to pay. You will be required to pay these fees before your package can be delivered to you.

We recommend that you contact your local customs office or visit their website to get more information about the specific customs duties and taxes for your country. This will help you understand the potential fees before making a purchase.

Important Notes:

• Ninetynine Dreams is not responsible for customs duties, taxes, or any other fees that may arise.
• These charges are separate from the shipping fees that you pay at checkout.
• Customs fees are determined by your local customs office, and the rates and thresholds vary from country to country.
• You are responsible for paying these fees, and the package cannot be delivered to you until payment is made.
• Please be aware that if customs fees are not paid, the shipment may be delayed or returned.

Tips to Avoid Surprises:

• Check your country’s customs regulations before placing an order.
• Be aware of any customs thresholds that could affect the fees you pay (e.g., some countries may not charge duties for orders under a certain value).
• Be prepared to pay any applicable fees directly to the customs office or courier when your package arrives.

Questions?

If you have any questions about customs duties or need help understanding how they apply to your order, feel free to email us at support@ninetyninedreams.com. We’re happy to assist you!